Shipping + Returns
Return Policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in its original packaging, with no missing parts or tools.
Return Rules Summary:
- Returns accepted for 15 days
- Customer provides return shipping
- No restocking fee
- Final sale items: 1 collection (indoor houseplants) can't be returned
To Start a Return:
- Login to your customer account.
- Go to → Orders.
- Select the order you wish to return and click on the 'Request Return' button.
- Fill out the form by selecting a reason for the return and submit.
Alternatively, you can also contact us at support@groovyboardz.com. Please note that returns will need to be sent to the following address:
GROOVY BOARDZ, LLC. 600 Westridge Pkwy Suite 714 PMB 1600 McDonough, GA 30253 United States
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Contact us for any return question by clicking on the chat icon.